XEL-HA ITINERARY

Xel Ha Park is one of the most emblematic ecological parks in the Riviera Maya. It is located on the shores of the Caribbean Sea between Playa del Carmen and Tulum. The excursion to Xel-Ha will allow you to admire a unique set of coves, lagoons and cenotes, an ideal place for water and nature lovers! Upon arrival at the park you will have breakfast included so that you can get ready for an exciting day. In the same park we will provide you with the necessary equipment so you can snorkel with countless tropical fish and visit more than 20 attractions inside the park. This is one of the best excursions in the Mayan Riviera that we have for the whole family to enjoy. Thanks to its formations and the connection of the water of the cenotes with the sea, it allows the coexistence of several freshwater and saltwater marine species, a great natural aquarium ideal for exploring all its corners.

River and Cove

Inside Xel Ha park you can enjoy a natural area of mangroves (protected flora species) where you can let yourself be carried by the current and tour the area of the river and La Caleta with floating wheels. This natural wonder flows into its widest part surrounded by piers and beaches. In Xel-Há Park you can also climb up to the Mirador Lighthouse to marvel at a 40-meter-high view where you can go down a slide to finish with a refreshing dip in a natural pool. Another attraction of Xel ha is the wooden pier, a bridge that will take you deep into the rainforest. There we will find ourselves in front of one of the Cenotes that are deployed in XelHa, these fantastic formations in which you can bathe and surround yourself with flora and fauna in its most natural state.

Snorkeling in Xel-Ha

The extensive marine life in the Mayan Riviera makes the Xel-Ha Excursion something you can’t miss, even if you are not an expert in diving or swimming you will be able to enjoy it to the fullest. If you want to relax, there are also hammocks available on the beach or in the area of La Isla. Xel ha has 4 restaurants of your choice of Mexican, Yucatecan and International food and 2 bars to cool off or have the best cocktails and remember that all this is included in the price! If you want to contact us for any questions,
please do so here
. We are happy to help you!

XEL-HA PRICES

Adults from
135
  •  
Children from
105
  •  
  • HIGH SEASON: March 25 to April 7 and July 1 to August 15): Adults 145€ / Children 110€.
  • LOW SEASON: (rest of the year): Adults 135€ / Children 105€.

XEL-HA DETAILS

DURATION OF THE EXCURSION

10  hours

WHAT DOES OUR TOUR INCLUDE?

  • Air-conditioned transportation.
  • Entrance to Xel ha Park.
  • Ride with pneumatic wheels on the river.
  • Lighthouse viewpoint with descent to the cenote.
  • Zip lines.
  • Unlimited snorkeling.
  • Cenote, caves and grottos.
  • Meliponarium and nursery.
  • Children’s World.
  • Breakfast.
  • Unlimited buffet style meals and snacks.
  • Unlimited beverages (alcoholic and non-alcoholic).
  • Complete snorkeling equipment (snorkel as a gift).
  • Use of lockers, showers and lockers.
  • Towel.
  • NOT INCLUDED: optional activities.

WHAT SHOULD WE BRING FOR THE TOUR?

  • Sandals or flip-flops.
  • Swimsuit and cap or hat.
  • Change of clothes.
  • Camera.
  • IMPORTANT INFORMATION: Sunscreens, repellents and suntan lotions should only contain titanium oxide and zinc oxide.
  • It is essential to show the digital voucher issued by Xel Ha Park on the day of the excursion as well as an official physical identification of the voucher holder (ID card, passport or driver’s license).

CANCELLATIONS

48 hours before the excursion, no changes or refunds are allowed, a cancellation during the 48 hours prior to the excursion will result in a 100% refund of the amount of the excursion.

ADULTS from

135€

CHILDREN from

105€

    *Pack ó Excursión a reservar

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    CUSTOMER REVIEWS ABOUT CENOTE EK BALAM AND CENOTE PALOMITAS

    All reviews have been written by real customers who have booked with us.

    August 2, 2022
    Read More
    Super fun day. I did 3 of the possible activities: Cenote dive: spectacular. River descent in floats and zyp bicing, a real surprise. There are many more and in a whole day you will not finish the park because it is also in a wonderful natural environment.

    Some of the most frequently asked questions:

    We ask you to please send us the Reservation Form from our website, so we have all the necessary information to make the reservation.
    We will get back to you as soon as possible with an answer to your request.
    If there are several excursions you want to book, you can indicate it in the Observations field.
    The procedure is as follows:

    • Send us the Reservation or Inquiry Form of the excursions you want to do.
    • We inform you of our availability and specify the departure dates.
    • We send you the coupons for each excursion.
    • Once in the Riviera Maya contact us via Whatsapp (+52 1 984 146 44 24) or call us to confirm the room number and we will let you know the pick up time at the hotel.
    • All excursions are free of charge for children up to 3 years of age.
    • Children from 4 to 11* years old are priced as children and from 11 years old on all our tours and excursions are priced as adults.
      *For Xcaret and Xel Ha excursions up to 4 years old, you will only pay 15 dollars for transportation, the entrance fees to the parks are free.

    Our excursion agency is known for leaving very early in the morning to be the first to arrive at the archaeological sites.
    Early in the morning there are hardly any people and it is much less hot, so arriving early you will certainly be able to take the best pictures of the day. You will notice that when we leave the ruins a lot of people start to enter.

    In Spain the exchange rate from euro to Mexican peso is usually very low, both in banks and at the airport exchange houses. The best place to find it is in Playa del Carmen on Quinta Avenida. In the hotels you will also be able to change money and the exchange rate will be a little lower than in Playa del Carmen. If you are planning to go to Playa del Carmen you can take advantage of it. If you are not going to change much, it is not really worth going specifically to change, you can do it at the hotel.

    The Riviera Maya is Mexico’s tourist destination par excellence and a major destination for tourists from all over the world, which is why maintaining tourist safety in this state is fundamental for the government.

    Our advice is that you can move around the Riviera Maya with total tranquility, always taking the same precautions as in any other place (go through the tourist areas and do not go into the suburbs, at night go accompanied…). It is a place to enjoy it to the maximum with total tranquility!

    It depends on where you use it. If it is in the hotel or in prestigious establishments, there should not be any inconvenience. It is true that there is a lot of card cloning fraud in small establishments in Playa del Carmen.

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